DHS A-Z PROGRAM INFORMATION

To report child or dependant adult abuse, please call 1-800-362-2178

To report a change to your Medicaid, Food Stamp or

FIP casecall:

1-877-347-5678

For Child Care Payments or Registration call 1-866-448-4605 or visit the

Child Care Public Web Portal at this link:

https://ccmis.dhs.state.ia.us/MainPortal/Welcome.aspx

For questions about your case or to contact your worker,

use the map at this link to locate the phone number:

Contact Your Local County Office

Abuse Reporting

Child Abuse Reporting
1-800-362-2178 (24 Hrs/Day - Toll Free)

Dependent Adult Abuse Reporting
1-800-362-2178 (24 Hrs/Day - Toll Free)

Administrative Rules Policy Analysis
Adoptions

To apply for benefits or ask questions, contact your local office, contact information can be found through this link:County DHS Office.

Helping Special Needs Children
Policy Information 515-281-8799
Adoption Investigators (Certified) Licensing Informationfor people who conduct home studies to provide adoption services to individuals and families independent of an agency

Adult Abuse

Adult AbuseProgram Information
1-800-362-2178 (Toll Free)

Adult/Elderly Services

See Home & Community Based Waivers

Adult Day Care 515-725-1147
In-Home Health (515)281-5392

After Care Service Network

Help for former foster kids
Appeals File an Appeal
Cashier 515-281-6854
Central Abuse Registry

800-362-2178

Certified Adoption Investigators Licensing Informationfor people who conduct home studies to provide adoption services to individuals and families independent of an agency
Child Care

Child Care Assistance: Phone toll free1-866-448-4605

* Apply for Assistance
* Search for Providers
* Become a Registered Provider

*
Contact Phone Numbers and Addresses

Providers, Licensed Centers 515 -281-5584
Child Placing Agencies Licensing Informationfor agencies that provide adoption, foster care, and supervised apartment living services
Child Support

Automated Information Line
1-888-229-9223 (Toll Free)

How to Contact our CSRU offices1-888-229-9223
Payment Information1-888-229-9223
Civil Commitment Unit for Sexual Offenders

CCUSO

Commodities/Food Distribution

Food Assistance

Policy Information 515-281-5410

Community
Partnerships for Protecting
Children (CPPC)

Program Summary

County Offices

To apply for benefits or ask questions, contact your local office, contact information can be found through this link: County DHS Office .

Developmental Disabilities General Information

Disaster Plans

Pending

DisasterBehavioral HealthServices

Go to http://www.iowadbhrt.org/or http://www.projectrecoveryiowa.com/

Elderly Services See Adult Services
Empowerment Helping the 0-5 crowd
Exceptions to Policy Request an Exception to Policy
Facilities DHS Facilities

Family Investment Program (FIP)

Welfare, Cash Assistance - General Information

To apply for benefits or ask questions, contact your local office, contact information can be found through this link: County DHS Office.

To report changes to an existing case, call 1-877-347-5678 or FAX 515-725-9019.

Food Assistance

Food Assistance General Information

To apply for benefits or ask questions, contact your local office, contact information can be found through this link:County DHS Office.

To report changes to an existing case, call 1-877-347-5678 or FAX 515-725-9019.

Forms DHS Forms
Foster Care Becoming a Foster Parent

To apply for benefits or ask questions, contact your local office, contact information can be found through this link: County DHS Office.

Group Foster Care515-281-9368
Independent Living(Foster Care for 16 & Older) 515-242-5271
Foster Care Recovery Unit 1-888-229-9223 (Toll Free) or 515-242-5530
Fraud Reporting Report Suspected Welfare Fraud 1-800-831-1394 (Toll Free)
Group Foster Care Facilities Licensing Informationfor providers of residential group foster care, shelter and detention services
hawk-i (Healthy & Well Kids in IA) Program Information- Provides Health Insurance for Children In Eligible Families
1-800-257-8563 (Toll Free)
Health Care

Medicaid- General Information

Nursing Facility Care:1-877-344-9628 Phone

515-564-4040 fax.

General information and Frequently asked questions click here

To report changes to an existing Family Medicaid. case, call 1-877-347-5678 orfax 515-725-9019.

To apply for benefits or ask questions, contact your local office, contact information can be found through this link: County DHS Office .

Medicare(Federal Government) 1-800-633-4227 (Toll Free)
Early & Periodic Screening, Diagnosis & Treatment(EPSDT) 515-256-4649
HAWK-I(Healthy & Well Kids in IA) 1-800-257-8563 (Toll Free)
See Home and Community Based Waivers below
Home &
Community
Based Waivers

Program Information

To apply for benefits or ask questions, contact your local office, contact information can be found through this link: County DHS Office.

AIDS/HIV 515-256-4641
Assisted Living Services 515-256-4642
Brain Injury 515-256-4653
Children's Mental Health 515-256-4642
Elderly 515-256-4642
Ill & Handicapped 515-256-4641
Returns/Maintains Children in Home
Intellectual Disabilities 515-256-4661
Physical Disability 515-256-4661
Hot Lines Abuse Reporting
Child & Dependant Adult Abuse 1-800-362-2178 (Toll Free)
Report Welfare Fraud: Anti-Welfare Abuse Recognition Effort 1-800-831-1394 (Toll Free)
Intellectual Disabilities

General Information 515-242-5994
Glenwood Resource Center712-527-4811
Woodward Resource Center515-438-2600

Interstate Compact for the Placement of Children

Interstate Compact for the Placement of Children, Call 515-281-5730

Interstate Compact for Juveniles

Interstate Compact for the Placement of Juveniles, Call 515-281-5730 Instructions and Forms

Integrated Claims Recovery Unit

P.O. Box 36570, Des Moines, IA 50315

Phone 877- 855-0021, FAX 515-564-4095

Email: ICRU@dhs.state.ia.us

Investigation

Abuse Reporting
Child & Dependent Adult Abuse 1-800-362-2178 (Toll Free)

IowaCare Statewide map to find your medical home service provider. See the "quicklinks" section.
Juvenile Facilities Toledo State Training School for Girls/Iowa Juvenile Home
641-484-2560
Eldora State Training School for Boys
641-858-5402

Juvenile Justice

Delinquency Services515-242-5452

Licensing

Certified Adoption Investigators- Conduct Home Studies

Child Care Licensing: Registered Homes & Licensed Centers 281-0390
Child Care Center Licensing Contacts
Child Care Licensing Standards and Procedures

Child Placing Agency

Family Foster Care

To apply for benefits or ask questions, contact your local office, contact information can be found through this link: County DHS Office.

Policy Information 515-281-5358

Group Foster Care Facilities- Providers of residential group foster care, shelter and detention services
Medical Assistance / Medicaid See Health Care
Nursing Facility Care (Medicaid) See Health Care

Medicare

Medicare(Federal Government) 1-800-633-4227 (Toll Free)
Mental Health General Information
Cherokee Mental Health Institute 712-225-2594
Clarinda Mental Health Institute 712-542-2161
Independence Mental Health Institute 319-334-2583
Mount Pleasant Mental Health Institute 319-385-7231

PARIS - Public Assistance Reporting Information System

Integrated Claims Recovery Unit

P.O. Box 36570, Des Moines, IA 50315

Phone 877- 855-0021, FAX 515-564-4095

Email: ICRU@dhs.state.ia.us

Preferred
Drug List
Program Information
Promise Jobs Program Information
Contact your County DHS Office or call 1-800-972-2017
Record Check Evaluations

Status Report: 515-362-7440 or 515-362-7441, FAX: 515-564-4034

Refugee
Services
Click this link for information :Program Information

or call: 515-283-7999

Runaway Children - Out of State Runaway Children - Out of State call 515-281-3123
Safe Haven
For Infants
Program Information
Social Security Office (Federal Government)

www.socialsecurity.gov

Special Needs Children Children at Home (Helps Families with children with Special Needs) 515-281-5127
See Home and Community Based Waivers
Teens Independent Living (Foster Care for 16 and Older) 515-242-5271
Toledo State Training School for Girls/Iowa Juvenile Home 641-484-2560
Eldora State Training School for Boys 641-858-5402

Juvenile Justice Programs -

Delinquency515-242-5452

Waiver Programs See Home and Community Based Waivers
Welfare

To report changes to an existing case, call 1-877-347-5678 or FAX 515-725-9019.

To apply for benefits or ask questions, contact your local office, contact information can be found through this link:County DHS Office.

Policy Information515-281-3131

Fraud Reporting1-800-831-1394 (Toll Free)

General Information:

If you need further assistance in locating the appropriate office

to address your concerns, call

TOLL FREE 1-800-972-2017

Relay Iowa TTY 1-800-735-2942

Email: contactdhs@dhs.state.ia.us

HIPAA Information

For changes to this page, please contact
contactdhs@dhs.state.ia.us

Images of people and children