DHS GENERAL INFORMATION
TOLL FREE 1-800-972-2017



Abuse Reporting

Child Abuse Reporting
1-800-362-2178 (24 Hrs/Day - Toll Free)
Dependent Adult Abuse Reporting
1-800-362-2178 (24 Hrs/Day - Toll Free)
Administrative
Rules
Policy Analysis
Adoptions
Contact your local County DHS Office to ask questions and apply for services.
Helping Special Needs Children
Policy Information 515-281-5358
Adoption Investigators (Certified) Licensing Information for people who conduct home studies to provide adoption services to individuals and families independent of an agency

Adult Abuse

Adult Abuse Program Information
1-800-362-2178 (Toll Free)

Adult/Elderly Services

See Home & Community Based Waivers
Adult Day Care 515-242-6021
In-Home Health 515-242-6021

After Care Service Network

Help for former foster kids
Appeals File an Appeal
Cashier 515-281-6854
Certified Adoption Investigators Licensing Information for people who conduct home studies to provide adoption services to individuals and families independent of an agency
Child Care Program Description
Applying for Child Care Assistance
Contact your County DHS Office or call 1-800-972-2017
Providers, In-Home, Registered 515-281-5584
Providers, Licensed Centers 515 -281-5584
Child Placing Agencies Licensing Information for agencies that provide adoption, foster care, and supervised apartment living services
Child Support
Customer Service/General Information
1-888-229-9223 (Toll Free) or 515-242-5530
Administration & Policy 515-281-5647
Payment Information 1-888-229-9223 (Toll Free) or 515-242-5530
Civil Commitment Unit for Sexual Offenders
Commodities/Food Distribution
Policy Information 515-281-5410
Community
Partnerships for Protecting
Children (CPPC)
County Offices Contact your local  County DHS Office to ask questions and apply for services
Developmental Disabilities General Information

Disaster Plans

Disaster Behavioral Health Plan
Elderly Services See Adult Services
Empowerment Helping the 0-5 crowd
Exceptions to Policy Request an Exception to Policy
Facilities DHS Facilities
Family Investment Program (FIP) Welfare, Cash Assistance - General Information
Contact your County DHS Office or call 1-800-972-2017
Food Assistance Food Assistance
Contact your  County DHS Office  or call 1-877-YES-FOOD (1-877-937-3663)
Forms  DHS Forms
Foster Care   Becoming a Foster Parent
Contact your County DHS Office or call 1-800-972-2017
Group Foster Care 515-281-6004
Independent Living (Foster Care for 16 & Older) 515-281-6786
Foster Care Recovery Unit 1-888-229-9223 (Toll Free) or 515-242-5530
Fraud Reporting Report Suspected Welfare Fraud 1-800-831-1394 (Toll Free)
Group Foster Care Facilities Licensing Information for providers of residential group foster care, shelter and detention services
HAWK-I (Healthy & Well Kids in IA) Program Information - Provides Health Insurance for Children In Eligible Families
1-800-257-8563 (Toll Free)
Health Care      Medicaid - General Information
Contact your County DHS Office or call 1-800-972-2017
Medicare (Federal Government) 1-800-633-4227 (Toll Free)
Early & Periodic Screening, Diagnosis & Treatment (EPSDT) 515-725-1142
HAWK-I (Healthy & Well Kids in IA) 1-800-257-8563 (Toll Free)
See Home and Community Based Waivers
Home &
Community
Based Waivers

   
Program Information
Contact your County DHS Office or call 1-800-972-2017
AIDS/HIV 515-725-1150
Assisted Living Svcs 515-725-1147
Brain Injury 515-725-1150
Children's Mental Health 515-725-1151
Elderly 515-725-1147
Ill & Handicapped 515-725-1146
Returns/Maintains Children in Home
Mental Retardation 515-725-1146
Physical Disability 515-725-1150
Hot Lines  Abuse Reporting
Child & Dependant Adult Abuse 1-800-362-2178 (Toll Free)
Report Welfare Fraud: Anti-Welfare Abuse Recognition Effort 1-800-831-1394 (Toll Free)
Interstate Compact 

Interstate Compact for the Placement of Children, Call 515-281-5730

Investigation

Abuse Reporting                                                                                    Child & Dependant Adult Abuse (Toll Free)

Juvenile Facilities Toledo State Training School for Girls/Iowa Juvenile Home
641-484-2560
Eldora State Training School for Boys
641-858-5402

Juvenile Justice

Delinquency Services 515-281-6199

Licensing

   
Certified Adoption Investigators - Conduct Home Studies
Child Care Licensing: Registered Homes & Licensed Centers 281-0390
Child Care Center Licensing Contacts
Child Care Licensing Standards and Procedures
Child Placing Agency
Contact your County DHS Office or call 1-800-972-2017
Policy Information 515-281-5358
Group Foster Care Facilities - Providers of residential group foster care, shelter and detention services
Medical Assistance / Medicaid General Information
Contact your County DHS Office or call 1-800-972-2017
Hawk-I Program Information - Provides Health Insurance for Children In Eligible Families
1-800-257-8563 (Toll Free)
Medicare
Medicare (Federal Government) 1-800-633-4227 (Toll Free)
Mental Health General Information
Cherokee Mental Health Institute 712-225-2594
Clarinda Mental Health Institute 712-542-2161
Independence Mental Health Institute 319-334-2583
Mount Pleasant Treatment Center 319-385-7231
Mental Retardation General Information 515-242-5994
Glenwood Resource Center 712-527-4811
Woodward Resource Center 515-438-2600
Preferred
Drug List
Program Information
Promise Jobs Program Information
Contact your County DHS Office or call 1-800-972-2017
Refugee
Services
Program Information
Safe Haven
For Infants
Program Information
Special Needs Children Children at Home (Helps Families with children with Special Needs) 515-281-4522
See Home and Community Based Waivers
Teens Independent Living (Foster Care for 16 and Older) 515-281-6786
Toledo State Training School for Girls/Iowa Juvenile Home 641-484-2560
Eldora State Training School for Boys 641-858-5402
Juvenile Justice Programs - Delinquency 515-281-6199
Waiver Programs See Home and Community Based Waivers
Welfare General Information Family Investment Program/ Welfare, Cash Assistance
Contact your County DHS Office or call 1-800-972-2017
Policy Information 515-281-3163
Fraud Reporting 1-800-831-1394 (Toll Free)

For changes to this page, please contact
cbrooks@dhs.state.ia.us
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