Outreach - Press Kit

Child Support Awareness

DHS has developed PSA materials to inform Iowan’s Iowans of services available for those who need assistance with child support issues.  Below are the video link, PSA script, and a press release. The media's consideration for airing these materials is greatly appreciated.    
 

PSA Video

 

PSA Script

Child support is so much more than money.  A child needs love, care and financial support of both parents.  This is true even when the parents live in different households.  Iowa's child support program offers services to ensure you can meet the financial and health needs of your children.  Visit our website at www.childsupport.ia.gov for more details.  Your child deserves your support so they can be happy, healthy and successful.  
 

Press Release

August is National Child Support Awareness Month. A child needs love, care, and financial support from both parents. Iowa’s Child Support Program offers services to ensure you can meet the financial and health needs of your children. Studies show that when both parents are actively involved in raising kids, the children are better off.
The Child Support Recovery unit (CSRU) helps parents establish paternity and support orders and enforces orders for support.  Child support collections help families with children become self-sufficient.
Anyone can apply for child support services and pay a $25 application fee.
In State Fiscal Year 2017, the CSRU provided services to nearly 168,000 cases. Collections totaled almost $322.3 million. 
 
"Our child support program helps secure financial and emotional support for children from both parents," said DHS Director Jerry R. Foxhoven. "Timely support is essential to family sufficiency, and we work hard to collect support in the month it's due and make it easy for employers to deduct child support from wages." 
CSRU works with families to:
Locate parents and their employers or other income sources
Establish paternity
Establish support orders
Suspend and reinstate support orders
Modify support orders
Register other states’ orders for enforcement or modification in Iowa
Send and receive referrals for services to and from other states
Enforce support orders 
Enforce  health insurance orders through a payor’s employer
Receive and disburse child support and medical support payments
Answer customers’ questions and concerns
 
To get an application, visit the Child Support Recovery Unit website at https://secureapp.dhs.state.ia.us/customerweb/   
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For questions or issues with the PSA materials please contact:
Brenda Freshour-Johnston
515-725-2046
bfresho@dhs.state.ia.us 
 
For more information on the press release or to schedule an interview please contact:
Amy McCoy 
515-281-4848
amccoy@dhs.state.ia.us