Healthy and Well Kids in Iowa (hawk-i)

IMPORTANT UPDATE - Temporary suspension of mco choice

AmeriHealth Caritas Iowa, Inc. withdrew from the hawk-i program effective November 30, 2017. AmeriHealth Caritas members have been assigned to UnitedHealthcare. The department has put in place a temporary suspension of Managed Care Organization (MCO) choice.

Previously the Department notified members they would be able to choose Amerigroup Iowa. Due to concerns with capacity, Amerigroup Iowa is not currently accepting any additional members. In the future members will be able to choose from multiple MCOs. Members will be notified when that choice is available. 

AmeriHealth Caritas' members were transitioned to UnitedHealthcare effective December 1, 2017. Learn more by reading the sample member letter.

For more information, read the Press Release and the hawk-i FAQ.

Updated information will be posted as it is available. Please check back regularly.

The Children’s Health Insurance Program (CHIP) is offered through the Healthy and Well Kids in Iowa program, also known as hawk-i. Iowa offers hawk-i health coverage for uninsured children of working families.

No family pays more than $40 a month. Some families pay nothing at all. A child who qualifies for hawk-i health insurance will get their health coverage through a Managed Care Organization (MCO). 

The hawk-i program includes three health plans, or MCOs, to choose from:

  • Amerigroup Iowa, Inc.
  • AmeriHealth Caritas Iowa, Inc.
  • UnitedHealthcare Plan of the River Valley, Inc. 

hawk-i Resources

Read more about how to pay your hawk-i premium using E-Pay.

News and Announcements
  • CHIP Funding Update: The department is closely monitoring developments related to  the Children's Health Insurance Program, or CHIP, funding. Iowa expects to have sufficient funding to cover CHIP costs through at least March 2018.

    Under current law, federal funds for CHIP are only provided through federal fiscal year (FFY) 2017. In FFY18, states may continue to use unspent prior year allotments and Iowa expects to have sufficient funding to cover CHIP costs through at least March 2018. Based on current estimates, absent any new allotments, federal CHIP funding will be exhausted sometime during the quarter-ending June 30, 2018. There is still time for CHIP funding to be reauthorized.

  • The hawk-i Website Has Been Redesigned! You may have noticed changes to the hawk-i website. The website has been redesigned to make it consistent with other Iowa Department of Human Services (DHS) webpages, to make it more secure and user friendly!

  • Occupational Therapy Now Covered for hawk-iAt the close of the 2016 legislative session, the Iowa legislature passed House File 2460 which requires the hawk-i  program to cover occupational therapy. This became effective on July 1, 2016.  Occupational therapy is a type of therapy that helps a person learn or relearn activities that are required in daily life, such as eating with utensils. Occupational therapy needs to be referred by a provider in order for services to be paid. The administrative rules are in process for this change.

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hawk-i Customer Service (Monday to Friday from 8 a.m. to 6 p.m.)
1-800-257-8563 (Toll Free)
515-457-7701 (Fax)
For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking, call Relay Iowa TTY at 1-800-735-2942.
Llame al 1-800-735-2942, a Relay Iowa TTY (teléfono de texto para personas con problemas de audición, del habla y ceguera) si necesita asistencia telefónicamente.