Pay your hawk-i premiums online using E-Pay

You have the option to pay for your child's hawk-i premium online using a service called E-Pay which is administered through U.S. Bank. You will need to register and create an E-Pay account on the US Bank/hawk-i portal in order to be able to pay your hawk-i premium(s) online.

Once you have created your E-Pay account, you will have the option to set up a one-time or a recurring payment. You will need a bank account to sign up for E-Pay. Premium payments made using E-Pay can only be withdrawn from your checking or savings account. We are not able to process debit or credit card payments. Please give hawk-i 1-2 business days to process your payment before you call to check if it was received. You will also get an email from U.S. Bank confirming your payment. 

Note: When your premium obligation or enrollment in the hawk-i program ends, you will need to access your E-Pay account to stop the reccuring payment. The hawk-i staff will not have access to your account and will not be able to stop the the recurring payment for you.

Pay Now Using E-PAY

Why do you ask for my email address when I sign up? 
We need you to include your email address. A payment confirmation will be sent to you after you set up a payment. Your email address is also useful if you forget your password and need to get back in to your account.

Where can I find my policy number?
Your policy number is located on your invoice. It is also located at the top of any letter you receive from hawk-i.

hawk-i Customer Service (Monday to Friday from 8 a.m. to 6 p.m.)
1-800-257-8563 (Toll Free) 

515-457-7701 (Fax)
For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking, call Relay Iowa TTY at 1-800-735-2942.
Llame al 1-800-735-2942, a Relay Iowa TTY (teléfono de texto para personas con problemas de audición, del habla y ceguera) si necesita asistencia telefónicamente.