Benefits



IMPORTANT UPDATE

AmeriHealth Caritas Iowa, Inc. is withdrawing from the IA Health Link managed care program effective November 30, 2017. AmeriHealth Caritas members have been tentatively assigned to UnitedHealthcare but may choose to receive coverage through Amerigroup Iowa. Members may change their MCO for any reason until March 1, 2018. Members must  change their MCO by November 16, 2017, for their coverage to begin with Amerigroup Iowa on December 1, 2017. Learn more by reading the sample member letter and the Press Release 
 

FAQ for Members

FAQ for Providers

Updated information will be posted as it is available. Please check back regularly.

 
As a member of the IA Health Link program you will get your benefits through a Managed Care Organization (MCO) that you get to choose. The benefits you receive will depend on the type of Medicaid coverage you qualify for. Some services may require prior approval. Please work with your health care provider to determine if the services you need are covered. 
 
For more information about your benefits, view:

Each MCO has additional Value-Added Services that are specific to their plan. The MCO Comparison Chart for Value-Added Services provides detailed information about each MCO's Value-Added Services. Review these services to see which MCO is right for you. 

 

Iowa Medicaid Member Services (Monday to Friday from 8 a.m. to 5 p.m.)
1-800-338-8366 (Toll Free) 
515-256-4606 (Des Moines Area)
515-725-1351 (Fax)
 
For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking, call Relay Iowa TTY at 1-800-735-2942.
 
Llame al 1-800-735-2942, a Relay Iowa TTY (teléfono de texto para personas con problemas de audición, del habla y ceguera) si necesita asistencia telefónicamente.