Find a Provider



IMPORTANT UPDATE

AmeriHealth Caritas Iowa, Inc. is withdrawing from the IA Health Link managed care program effective November 30, 2017. AmeriHealth Caritas members have been tentatively assigned to UnitedHealthcare but may choose to receive coverage through Amerigroup Iowa. Members may change their MCO for any reason until March 1, 2018. Members must  change their MCO by November 16, 2017, for their coverage to begin with Amerigroup Iowa on December 1, 2017. Learn more by reading the sample member letter and the Press Release 
 

FAQ for Members

FAQ for Providers

Updated information will be posted as it is available. Please check back regularly.

 

The IA Health Link managed care program gives you health coverage through a Managed Care Organization (MCO). An MCO is a health plan that makes sure you get the care you need from their network of providers. The MCOs have a large network of providers across the state.

Find an Amerigroup Provider

Find an AmeriHealth Caritas Provider

Find a UnitedHealthcare Provider

There are several ways to find out which providers are enrolled with your MCO.

  1. Use the MCO’s online Find a Provider Tool (linked above)
  2. Speak with your provider directly to see if they are enrolled with your MCO
  3. Contact your MCO by phone or email (MCO contact information for members)
  4. Call Iowa Medicaid Member Services at 1-800-338-8366 or 515-256-4606
If you are NOT enrolled with an MCO, find a provider who accepts Iowa Medicaid Fee-for-Service coverage by visiting the Iowa Department of Human Services Medicaid Provider Search webpage.
 
Iowa Medicaid Member Services (Monday to Friday from 8 a.m. to 5 p.m.)
1-800-338-8366 (Toll Free) 
515-256-4606 (Des Moines Area)
515-725-1351 (Fax)
 
For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking, call Relay Iowa TTY at 1-800-735-2942.
 
Llame al 1-800-735-2942, a Relay Iowa TTY (teléfono de texto para personas con problemas de audición, del habla y ceguera) si necesita asistencia telefónicamente.