FIND OUT MORE ABOUT NON-EMERGENCY MEDICAL TRANSPORTATION
Please visit the NEMT Frequently Asked Questions
|HOW DO I KNOW IF I CAN GET NEMT SERVICES?|
If you have questions about your eligibility status:
1. Contact your Income Maintenance Worker at your local DHS office by calling the DHS IM Call Center at 1-800-572-7662.
|HOW DO I BOOK A TRIP?|
Iowa Medicaid Fee-for-Service (FFS) Members:
525 SW 5th Street, Ste. E,
Des Moines, IA 50309-4501
Phone: 866-572-7662 (Toll Free)
IA Health Link Members:
Each of the MCOs has selected an NEMT transportation vendor. Members may contact the NEMT transportation vendor of their assigned MCO at the numbers listed below to schedule their NEMT services:
Iowa Medicaid Member Services (Monday to Friday from 8 a.m. to 5 p.m.)
1-800-338-8366 (Toll Free)
515-256-4606 (Des Moines Area)
For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking, call Relay Iowa TTY at 1-800-735-2942.
Llame al 1-800-735-2942, a Relay Iowa TTY (teléfono de texto para personas con problemas de audición, del habla y ceguera) si necesita asistencia telefónicamente.
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