What Services Are Available?


IMPORTANT: Not everyone who gets Medicaid is eligible for all services. Ask your health care provider or call Member Services if you have questions.

Member Handbooks

Your Guide to Medicaid Fee-for Service (FFS) 

Your Guide to Medicaid Fee-for-Service (Spanish) -- COMING SOON

IA Health Link Managed Care Program Member Handbook 

Iowa Wellness Plan Member Handbook

Member Services:

 
1-800-338-8366 or 515-256-4606 (in Des Moines)
 

Available services may include:

  • Ambulance
  • Ambulatory Surgical Centers
  • Behavioral Health Intervention Services (BHIS)
  • Birth Control and Family Planning
  • Case Management (Targeted)
  • Children's Services
  • Early & Periodic Screening, Diagnosis and Treatment (EPSDT)
  • Infant and Toddler Services
  • Chiropractic Services
  • Dental Services
  • Doctor Visits
  • Emergency Room Care
  • Eye Exams and Eyeglasses
  • Habilitation Services - Home and Community-Based Services (HCBS)
  • Hearing Services
  • Home Health Care
  • Hospice Care
  • Hospital and Urgent Care
  • Labs and X-rays
  • Local or Area Education Services
  • Maternity Care and Birth Center Services
  • Medical Equipment and Supplies
  • Mental Health Services (Psychologists and Social Workers)
  • Midwife Services
  • Nursing Home Services
  • Podiatry and Orthopedic Shoes
  • Prescriptions and Over-the-Counter Drugs
  • Therapy Services (Occupational, Physical, and Speech)
  • Tobacco Cessation Services
  • Transportation Services
  • Non-Emergency Medical Transportation (NEMT)
  • Other Transportation Services

 Services available from:

  • Clinics
  • Community Mental Health Centers
  • Federally Qualified Health Centers (FQHCs)
  • Intermediate Care Facilities for Persons with Intellectual Disabilities (ICF/ID)
  • Medicare-Certified Skilled Nursing Facilities
  • Rural Health Clinics
  • Indian Health Services (IHS), tribes or tribal organizations, or urban Indian organizations (I/T/Us)