What Services Are Available?


IMPORTANT: Not everyone who gets Medicaid is eligible for all services. Ask your health care provider or call Member Services if you have questions.


Member Handbooks

Your Guide to Medicaid

Managed Care Member Handbook 

Iowa Wellness Plan Member Handbook

Member Services:

1-800-338-8366 or 515-256-4606 (in Des Moines)

Available services may include:

  • Ambulance
  • Ambulatory Surgical Centers
  • Behavioral Health Intervention Services (BHIS)
  • Birth Control and Family Planning
  • Case Management (Targeted)
  • Children's Services
  • Early & Periodic Screening, Diagnosis and Treatment (EPSDT)
  • Infant and Toddler Services
  • Chiropractic Services
  • Dental Services
  • Doctor Visits
  • Emergency Room Care
  • Eye Exams and Eyeglasses
  • Habilitation Services - Home and Community-Based Services (HCBS)
  • Hearing Services
  • Home Health Care
  • Hospice Care
  • Hospital and Urgent Care
  • Labs and X-rays
  • Local or Area Education Services
  • Maternity Care and Birth Center Services
  • Medical Equipment and Supplies
  • Mental Health Services (Psychologists and Social Workers)
  • Midwife Services
  • Nursing Home Services
  • Podiatry and Orthopedic Shoes
  • Prescriptions and Over-the-Counter Drugs
  • Therapy Services (Occupational, Physical, and Speech)
  • Tobacco Cessation Services
  • Transportation Services
  • Non-Emergency Medical Transportation (NEMT)
  • Other Transportation Services

 Services available from:

  • Clinics
  • Community Mental Health Centers
  • Federally Qualified Health Centers (FQHCs)
  • Intermediate Care Facilities for Persons with Intellectual Disabilities (ICF/ID)
  • Medicare-Certified Skilled Nursing Facilities
  • Rural Health Clinics