Services

Social service funding by the U.S. Department of Health and Human Services, Office of Refugee Resettlement is utilized to meet the social service needs of refugees who have been in the United States for less than 60 months.  The services which may be provided to refugees are:

Bilingual Staff:  Limited and non-English speaking refugees living in the state may be assisted by bilingual staff in the provision of certain specified services. The Bureau also has access to the Language Line to assist in providing services to refugees who speak languages other those spoken by Bureau staff.
 
Case Management Services:  Developing and coordinating a service delivery plan for the refugee, making necessary referrals, preventing duplication of services, maintaining regular contact with the refugees to review their situation, and assisting refugees in progressing toward their employment goal.
 
Employment Services:  Services designed to enable a refugee to obtain employment and to improve his/her employability or work skills.  Services may include:  developing an employability plan, job development, job search, job counseling, job placement and follow up with the refugee and employer. 
 
English as a Second Language:  Referral to English language instruction with an emphasis on English as it relates to obtaining and retaining a job.  T
 
Skills Training:  Skills training enables refugees to obtain skills in certain occupational areas. The skills obtained must enhance overall employability or upgrade a current employment situation.  
 
Transportation:  Transporting refugees to appointments when necessary for participation in employment related services.  The Bureau offers  transportation for a limited time and on a limited basis to refugees who are hired by employers where there is no public transportation, no opportunity for car pooling and where other means of transportation such as riding a bike or walking are not appropriate.
 
To contact us by phone please call 1-800-362-2780 or 515-875-5600