Iowa Department of Human Services

HCBS Waiver Provider Contacts

Persons wishing to enroll for services should contact the local DHS offices in the county where the enrollee resides.

Finding a Provider
See the DHS website to search for available service providers, including wavier, medicaid and mental health providers as well as others.
HCBS Specialist
The state has been divided into HCBS Specialists Regions, with each region assigned a HCBS Specialist to provide technical assistance and quality oversight to the counties included in that HCBS region.

HCBS Program Managers
Program oversight is provided by program managers from the Division of Medical Services, Bureau of Long-Term Care.

Contact Lists
Access each contact list to view the names and contact information.
County of Legal Settlement Arbitrator
  • Bobby Davis
    Bureau of Purchasing, Payments & Receipts
    Hoover Building 1st Floor
    Des Moines, IA 50319
    515-281-5220 ph. 281-6237 fax
Fiscal Agents
  • Provider Services
    Iowa Medicaid Enterprise
    PO Box 36450
    Des Moines, Iowa 50315
    800-338-7909
    515-256-4609 (local from Des Moines metro area)
     
  • Member Services
    Iowa Medicaid Enterprise
    PO Box 36510
    Des Moines, Iowa 50315
    800-338-8366
    515-256-4606 (local from Des Moines metro area)
Iowa Medicaid Enterprise
PO Box 36390
Des Moines, Iowa 50315
877-446-3787
515-256-4615 (local from Des Moines metro area)
 
Department of Elder Affairs
(515) 725-3333
 
Are you having trouble affording rent?
Temporary rental assistance is available for people who receive services through Medicaid waivers. The Iowa Finance Authority provides temporary rental assistance for people who receive services through Medicaid waivers. For more information, visit their website or contact their office toll free at 1-800-432-7230.
 
Iowa Finance Authority
2015 Grand Avenue
Des Moines, IA 50312
515-725-4900 (Des Moines metro area)
800-432-7230