IA Health Link

IA Health Link Members to Regain Choice 
Amerigroup of Iowa has notified the Iowa Department of Human Services (DHS) that they have capacity to begin accepting new IA Health Link members. DHS will be ending the temporary suspension of MCO choice. Additional information will be shared in the coming weeks and months. Please check the IA Health Link Frequently Asked Questions web page for more details.

Welcome to IA Health Link, Iowa’s Medicaid managed care program!

Most Iowa Medicaid members are enrolled in the IA Health Link managed care program. This program gives you health coverage through a Managed Care Organization (MCO) that you get to choose

Have questions? Find answers on the Frequently Asked Questions webpage.

You can also learn more by reading the IA Health Link Member Handbook

News and Announcements
  • Temporary Suspension of MCO Choice: The department has put in place a temporary suspension of Managed Care Organization (MCO) choice. Due to concerns with capacity, Amerigroup Iowa is not accepting any additional members at this time. All new IA Health Link members will be assigned to UnitedHealthcare. In the future members will be able to choose from multiple MCOs. Members will be notified when that choice is available. AmeriHealth Caritas’ members transitioned to UnitedHealthcare effective December 1, 2017. Learn more by reading the sample member letter, the Press Release, the FAQ for Members, and the FAQ for Providers. Updated information will be posted as it is available. Please check back regularly.

Iowa Medicaid Member Services (Monday to Friday from 8 a.m. to 5 p.m.)
1-800-338-8366 (Toll Free) 
515-256-4606 (Des Moines Area)
515-725-1351 (Fax)
For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking, call Relay Iowa TTY at 1-800-735-2942.
Llame al 1-800-735-2942, a Relay Iowa TTY (teléfono de texto para personas con problemas de audición, del habla y ceguera) si necesita asistencia telefónicamente.