Consumer Directed Attendant Care

In the Home and Community Based Services (HCBS) waiver program, there is an opportunity for people to have help in their own homes. Consumer Directed Attendant Care (CDAC) services are designed to help people do things that they normally would for themselves if they were able. People may reach a point where they need help to remain in their own home. This may happen because of an accident, a lengthy illness, disability, or aging problems. Fortunately, there is an option for people in this situation.

Consumer Choices Option

On April 1, 2016, most Iowa Medicaid programs were joined together into one managed care program called IA Health Link. Most existing Medicaid members were enrolled in IA Health Link on April 1, 2016, and most new members who became eligible after April 1, 2016, will also be enrolled in IA Health Link. Home- and Community-Based waiver members receive coverage for the IA Health Link program. This program gives you health coverage through a Managed Care Organization (MCO) that you get to choose.

Care for Kids: Early Periodic Screening, Diagnosis, and Treatment (EPSDT)


EPSDT is a program for children to receive preventive health care services including oral health services. The program's purpose is to find and treat health problems before they become more serious.

Medicaid Resource Library

The IME is the division of the Iowa Department of Human Services that administers the Medicaid program. The IME Contracts Resource Library contains information about current and expired requests for proposal (RFPs).

Medicaid Programs

Click on program title for more information.

Member Resources

Call Center Guide: Where to Call for Help

Department of Human Services (DHS) Customer Service Call Center
To report changes such as:
  • Address
  • Birth of a Child
  • Lost Paperwork
  • Employment Starts or Ends
Toll Free: 1-877-347-5678
Monday - Friday; 7 6 p.m.

How To Apply?



What Services Are Available?

IMPORTANT: Not everyone who gets Medicaid is eligible for all services. Ask your health care provider or call Member Services if you have questions.

Who Receives Medicaid?

Medicaid is a health insurance program based on income. In addition to meeting certain income levels, you need to meet specific eligibility requirements to receive Medicaid coverage. The following are some of these general requirements: