Child Care Assistance (CCA) is available to the children of income-eligible parents who are absent for a portion of the day due to employment or participation in academic or vocational training or PROMISE JOBS activities. Assistance may also be available for a limited period of time to the children of a parent looking for employment.
Child care services are provided to people participating in activities approved under the PROMISE JOBS program and people who receive Family Investment Program (FIP) assistance without regard to Child Care Assistance eligibility requirements if there is a need for child care services. PROMISE JOBS staff administer Child Care Assistance for child care needed to participate in PROMISE JOBS activities.
Child care services for a child with protective needs are provided without regard to income. To receive protective child care services, the family must meet specific requirements, and child care must be identified in the child's case permanency plan as a necessary service.
To get most of our services, you must fill out an application form.
You can apply for the Child Care Assistance (CCA) program on-line at our Family Portal  where you can apply, access forms and rules, and search for a child care provider.
If you have access to a printer, you can print an application from this website (see links below). Complete the application by hand then return it to the DHS centralized child unit in Des Moines.DHS CCA Eligibility Human Services River Place Office 2309 Euclid Avenue Des Moines, IA 50310-5703
You can also get an application form from any county Department of Human Services (DHS) office. Click on County DHS Office Locations to find the location of the county DHS office nearest you.
You may choose a child care provider from a variety of arrangements. You can choose:
Your provider must be approved by DHS in order to receive payment from the CCA program. Many providers are already approved by DHS to provide care for the CCA program. If you do not know whether your provider is approved, ask your DHS CCA worker for assistance.
Contact the Centralized Child Care Assistance Eligibility Unit (CCA) at 866-448-4605 for questions about child care. The CCCAU determines initial and ongoing eligibility for Child Care Assistance. Their work includes processing new applications, reviews, and changes reported by families receiving Child Care assistance. The Unit also processes child care payments for providers and handles all provider applications, renewals, and changes reported by providers.
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