Services

Social service funding by the U.S. Department of Health and Human Services, Office of Refugee Resettlement is utilized to meet the social service needs of refugees who have been in the United States for less than 60 months.  Among the services which may be provided to refugees are:

 
Bilingual Staff:  Limited and non-English speaking refugees living in the state may be assisted by bilingual staff in the provision of certain specified services.  Languages spoken by current staff include Tai Dam, Lao, Vietnamese, Cambodian, Thai, French, Bosnian, Nuer, Dinka, Shaluk, Arabic, Chin, Burmese, Karen, Swahili, and Spanish.  The Bureau also has access to the Language Line to assist in providing services to refugees who speak languages other those spoken by Bureau staff.
 
Case Management Services:  Developing and coordinating a service delivery plan for the refugee, making necessary referrals, preventing duplication of services, maintaining regular contact with the refugees to review their situation, and assisting refugees in progressing toward their employment goal.
 
Employment Services:  Services designed to enable a refugee to obtain employment and to improve his/her employability or work skills.  Services may include:  developing an employability plan, job development, job search, job counseling, job placement and follow up with the refugee and employer.  Visit the Employment Services section of our web site for more information.
 
English as a Second Language:  Referral to English language instruction with an emphasis on English as it relates to obtaining and retaining a job.  The Bureau also funds a pre-literate ESL classes for refugees who are not literate in their native language.  The Bureau operates a ESL computer lab which can accommodate 20 students at a time.
 
Skills Training:  Skills training enables refugees to obtain skills in certain occupational areas as determined by availability of funding and training resources.  The skills obtained must enhance overall employability or upgrade a current employment situation.  Visit our Employment Services section for more information.
 
Transportation:  Transporting refugees to appointments when necessary for participation in employment related services.  The Bureau offers  24/7 transportation for a limited time and on a limited basis to refugees who are hired by employers where there is no public transportation, no opportunity for car pooling and where other means of transportation such as riding a bike or walking are not appropriate.