Competency-Based Training and Technical Assistance for Long-Term Services and Supports

Competency-Based Training (CBT), technical assistance (TA), and consultation for Iowa Long-Term Services and Support (LTSS) providers and case managers has come to Iowa Medicaid. The Iowa Legislature has appropriated funds to be evaluated annually for TA and statewide CBT to the following LTSS service providers:

  • Home- and Community-Based Waiver Program Providers
  • Community-Based Neurobehavioral Rehabilitation Services (CNRS)
  • Habilitation Services – State Plan 1915(i) program
  • Home Health Services
  • Hospice Services
  • Money Follows the Person (MFP) program
  • Private Duty Nursing/Personal Cares Program
  • Program of All-Inclusive Care for the Elderly (PACE)
  • Case Management

Competency Based Training Sessions

Positive Behavior Supports

Date: June 16, 2022 from 9:00 AM to 4:00 PM 

In Person Attendance: 
Kirkwood Regional Center
Room 100
1770 Boyson Road
Hiawatha, IA 52233

To register for in-person attendance or for more information, please contact Stacie Lane at 319-330-0598 or

Virtual Attendance (Zoom):
Register in advance for this meeting. After registering, you will receive a confirmation email containing information about joining the training. 

Recording and Power Point Shared will be accessible to all after the live event under archived trainings on this page.

Training Objectives: This program was developed to align with web-based curriculum offered and is designed to train members of the direct care workforce. In addition to information on current best practices in providing behavior supports, this program will offer participants interactive, practical opportunities to apply the training to their own case studies and organizations.
Trainer Credentials and Information Stacie Lane, BCBA, MSW
Intended Audience HCBS providers and direct support professionals; Habilitation providers and direct support professionals; IHH providers; and case managers, supervisors, trainers, and crisis intervention services. 

You must complete the competency-based test with any of the trainings on this site to receive confirmation of the completion of each course. Scores are not mandated or regulated by The Department, so professionals will want to ensure they are meeting standards for their employer when receiving the results of their competency test. An individual may take the course as many times as they like to get a desired score. Evidence of the score and course completion will be sent to the individual taking the course by email and can be maintained as a professional accomplishment. Because this course completion is maintained by the individual, you will want to use a personal email address when registering for the trainings and all correspondence will be sent using the email address provided by the individual taking the course.

To set up a free personal email, please see some available email services here.

The CBT, TA, and Consultation will be provided with the intent of: 

  • Generating positive outcomes for members.

  • Generating positive outcomes for providers.

  • Providing a better understanding of, and compliance with, state and federal regulations concerning service provision.

  • Increasing staff competencies in direct service.

  • Increasing access to state-wide training for direct support professionals.

Benefits for Providers

  • Trainings are relevant to Iowa rules and regulations, CMS standards, and HCBS philosophy.

  • More opportunities for providers to acquire well-trained, competent direct support professionals with measured core competencies.

  • Improved access to trainings and information pertinent to member care.

  • Competency-based learning with objectives to ensure training topics are relevant to and useful to the agency’s needs.



  • Organizational Development (Policy, procedure, board development, administration)
  • Training and Personnel requirements
  • Home- and Community-Based Settings
  • Crisis Intervention
  • Restraint, Restriction, Behavioral Intervention
  • Documentation
  • Incident Reporting
  • Medication - Storage and administration
  • Quality Improvement and Assurance
  • Supported Employment


CBT Webinars Archive

A list of trainings that have been offered live are listed on our Archived Training Site.

Enroll for Updates to CBT

We are excited to have you as part of our CBT provider group. If you would like to enroll for emails providing updates on training, notifications of changes to the schedule, materials added to the website, or other helpful information, please complete this registration form: REGISTER HERE.

If you have additional questions regarding this site, the training schedule, or a specific training content or topic question please Email the CBT Specialist, Courtney Ackerson at the training and TA email address:


CBT and TA for LTSS

This page is one in a series on the topic of Competency-Based Training and Technical Assistance for Long-Term Services and Supports, other pages in this topic can be found here: