If your child qualifies for hawk-i health insurance program, your child will get all the benefits of his or her health care services through one of three managed care organizations (MCOs) that you get to choose. The hawk-i program includes three health plans for members to choose from.  The three MCOs that you may choose for your child’s health plan include:

  • Amerigroup Iowa, Inc.
  • UnitedHealthcare Plan of the River Valley, Inc.
Summary of Core Benefits 
  • Doctor visits 
  • Primary Care Provider (PCP)
  • Specialists 
  • Immunizations (shots)
  • Check-ups 
  • Hospital Care 
  • Surgery 
  • Emergencies 
  • Non-Emergency use of the ER
  • Out-of-network Coverage
  • Eye exams 
  • Eye glasses & contact lenses 
  • Prescriptions 
  • Mental Health Services
  • Substance Use Disorder
Some Additional Benefits
  • Healthy Families Program
  • Boys and Girls Club Membership 
  • Focus on Fitness Program 
  • TeleHealth Services and TeleMonitoring Program 
  • Health Wellness and Education Programs
  • Non Emergent Transportation

This is only a summary of the benefits covered by the managed care organizations (MCO) that participate in the hawk-i Program. Please see the MCO Summary of Benefits Information Sheet.

hawk-i Customer Service (Monday to Friday from 8 a.m. to 6 p.m.)
1-800-257-8563 (Toll Free)
515-457-7701 (Fax)
For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking, call Relay Iowa TTY at 1-800-735-2942.
Llame al 1-800-735-2942, a Relay Iowa TTY (teléfono de texto para personas con problemas de audición, del habla y ceguera) si necesita asistencia telefónicamente.