Managed Care Organization (MCO) Frequently Asked Questions


What health plans do I have to choose from?
 
Amerigroup Iowa, Inc. 
Phone: 1-800-600-4441 
 
AmeriHealth Caritas Iowa, Inc. 
Phone: 1-855-332-2440 
 
UnitedHealthcare Plan of the River Valley, Inc. 
Phone: 1-800-464-9484 
 
How do I find out if my provider/doctor/hospital/pharmacy is a member of the MCO's network?
Please contact the health plans directly using the contact information listed above.
 
What is the hawk-i dental plan?
Dental benefits for hawk-i are covered by Delta Dental of Iowa.
 
My child’s doctor does not accept any of the health plans. What should I do?

Your doctor may choose to enroll with your health plan or choose to accept the out-of-network rate. You may also choose  to see another doctor in order to receive services.