Find a Provider



IMPORTANT UPDATE

AmeriHealth Caritas Iowa Inc. is withdrawing from the IA Health Link managed care program. AmeriHealth Caritas will withdraw from the program effective Nov. 30, 2017. If you are currently an AmeriHealth Caritas member, coverage with your new MCO will begin on December 1, 2017. Check your mail for more information which will arrive soon. Learn more by reading the sample member letter.

For more information, read the Press Release and the hawk-i FAQ.

Updated information will be posted as it is available. Please check back regularly.

The hawk-i program gives you health coverage through a Managed Care Organization (MCO). An MCO is a health plan that makes sure you get the care you need from their network of providers. The MCOs have a large network of providers across the state.

Find an Amerigroup Provider

Find an AmeriHealth Caritas Provider

Find a UnitedHealthcare Provider

There are several ways to find out which providers are enrolled with your MCO.

  1. Use the MCO’s online Find a Provider Tool (linked above)
  2. Speak with your provider directly to see if they are enrolled with your MCO
  3. Contact your MCO by phone or email (MCO contact information for members)
  4. Call hawk-i Customer Services at 1-800-257-8563

hawk-i Customer Service (Monday to Friday from 8 a.m. to 6 p.m.)
1-800-257-8563 (Toll Free) 

hawk-i@dhs.state.ia.us
515-457-7701 (Fax)
 
For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking, call Relay Iowa TTY at 1-800-735-2942.
 
Llame al 1-800-735-2942, a Relay Iowa TTY (teléfono de texto para personas con problemas de audición, del habla y ceguera) si necesita asistencia telefónicamente.