IA Health Link Member Resources

 


Managed Care Covered Benefits Comparison Grid
Find out more about your covered benefits. This easy-to-use chart provides information on basic benefits for Medicaid, Iowa Health and Wellness Plan, hawk-i and the Iowa Family Planning Network. 

Managed Care Covered Benefits Comparison

IA Health Link Annual Enrollment Period Materials 
IA Health Link Member Enrollment Materials 

Materiales de inscripción del miembros de IA Health Link 

IA Health Link 2017 Enrollment Choice Cut-Off Dates
 
Value-Added Services
 
Sample of MCO Member ID Card
 
Translation and Interpretation Services for Members 
Iowa Medicaid can arrange for an interpreter to help members speak with us in almost any language. Members should call Iowa Medicaid Member Services for help at 1-800-338-8366 or locally in the Des Moines area at 515-256-4606. Read More.
 

MCO Member Resources:
 
Find a Provider in Your MCO's Network 
 
 
MCO Member Handbooks 
 
Vision Benefit Guide
Learn about your vision benefits. Quickly find key contact information and requirements for each MCO and each coverage group with this easy-to-use chart.
 
Non-Emergency Medical Transportation (NEMT)  

Each of the MCOs have selected a transportation vendor. Contact your MCO's NEMT broker at the numbers below to schedule a ride: 

Amerigroup Iowa Inc. 
Logisticare
1-844-544-1389

AmeriHealth Caritas, Iowa Inc.
Access2Care
1-855-346-9760 

UnitedHealthcare Plan of the River Valley, Inc.
MTM
1-888-513-1613


Additional Resources: 
IA Health Link: Medicaid Program Changes - Presentation Slides (January 2017)
Managed Care Choice Counseling Overview (November 23, 2015) 
Member Enrollment Fact Sheet (February 25, 2016) 
 
 
Iowa Medicaid Member Services (Monday to Friday from 8 a.m. to 5 p.m.)
1-800-338-8366 (Toll Free) 
515-256-4606 (Des Moines Area)
515-725-1351 (Fax)
 
For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking, call Relay Iowa TTY at 1-800-735-2942.
 
Llame al 1-800-735-2942, a Relay Iowa TTY (teléfono de texto para personas con problemas de audición, del habla y ceguera) si necesita asistencia telefónicamente.