IA Health Link Member Resources


General IA Health Link Resources

Annual Enrollment Period Materials
New Member Enrollment Materials
Process Flow Charts

MCO Resources:

 
Find a Provider in Your MCO's Network 
 
 
Non-Emergency Medical Transportation (NEMT)  

Each of the MCOs have selected a transportation vendor. Contact your MCO's NEMT broker at the numbers below to schedule a ride: 

Amerigroup Iowa Inc. 
Logisticare: 1-844-544-1389

AmeriHealth Caritas, Iowa Inc.
Access2Care: 1-855-346-9760 

UnitedHealthcare Plan of the River Valley, Inc.
MTM: 1-888-513-1613


Additional Resources: 
 
 
Iowa Medicaid Member Services (Monday to Friday from 8 a.m. to 5 p.m.)
1-800-338-8366 (Toll Free) 
515-256-4606 (Des Moines Area)
515-725-1351 (Fax)
 
For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking, call Relay Iowa TTY at 1-800-735-2942.
 
Llame al 1-800-735-2942, a Relay Iowa TTY (teléfono de texto para personas con problemas de audición, del habla y ceguera) si necesita asistencia telefónicamente.