Iowa Department of Human Services

Process Improvement Working Group

The purpose of the Process Improvement Working Group is to provide the Medicaid Director with an in-depth review of the current Medicaid processes and then work with Medicaid staff, the Managed Care Organizations and providers to help improve the processes. The group consists of various Medicaid providers from across the state. The Department will provide updates to DHS Council, MAAC and the hawk-i board, as the group progresses.

Process Improvement Working Group Meeting   
2018 Process Improvement Working Group Meeting Schedule: 2018 Schedule
Next Meeting: SUB-GROUP MEETING - by invite only
Date and Time:

Thursday, June 21
12:30 - 4:30 p.m.

Group 1: 12:30 - 1:30 p.m.
Group 2: 1:30 - 2:30 p.m.
Group 3: 2:30 - 3:30 p.m.
Group 4: 3:30 - 4:30 p.m.
Location:
Iowa Medicaid Enterprise 
100 Army Post Road
Des Moines, IA
Meeting Agendas:

Group 1 - Claims / Communications and Training / Prior Authorizations
Group 2 - Benefits and Eligibility / Reimbursement
Group 3 - Clinical and Quality Outcomes / Transparency
Group 4 - Credentialing
Meeting Materials: To come

For inquiries:

processimprovement@dhs.state.ia.us

2018 Process Improvement Working Group Meetings
June 21, 2018 Meeting -- Agendas -- Minutes (to come)
May 11, 2018 Meeting -- Agendas -- Minutes
April 23, 2018 Meeting -- Agendas -- Minutes
March 23, 2018 Meeting -- Agenda -- Minutes
February 22, 2018 Meeting -- Agenda -- Minutes -- Workplan