Medicaid Managed Care Annual Reports

Performance monitoring and data analysis are critical components in assessing how well the Managed Care Organizations (MCOs) are maintaining and improving the quality of care delivered to members. Pursuant to House File 2460, Division XXII, Section 93(4), the Department of Human Services is to submit a Medicaid Managed Care Oversight Report annually.


Annual Performance Report

2020 Managed Care Annual Performance Report (July 2019-June 2020)

2019 Managed Care Annual Performance Report (July 2018-June 2019)

2018 Managed Care Annual Performance Report (July 2017-June 2018)

2017 Managed Care Annual Performance Report (July 2016-June 2017)

2016 Managed Care Annual Performance Report (April 2016-September 2016)


Annual External Quality Review Report

2020 External Quality Review Report

2019 External Quality Review Report

2018 External Quality Review Report

2017 External Quality Review Report

2016 External Quality Review Report


Annual National Committee for Quality Assurance (NCQA) Health Insurance Plan Ratings

2020-2021 NCQA Ratings (Ratings will not be released due to COVID-19.)

2019-2020 NCQA Ratings

2018-2019 NCQA Ratings

2017-2018 NCQA Ratings


Other Reports

2021 Managed Care Quality Plan

2018 Managed Care Quality Plan