Managed Care Organization (MCO) Provider-Specific Contact Information



IMPORTANT UPDATE--TEMPORARY SUSPENSION OF MCO CHOICE

AmeriHealth Caritas Iowa, Inc. is withdrawing from the IA Health Link managed care program effective November 30, 2017. AmeriHealth Caritas members have been assigned to UnitedHealthcare. The department has put in place a temporary suspension of Managed Care Organization (MCO) choice.
 
Previously the Department notified members they would be able to choose Amerigroup Iowa. Due to concerns with capacity, Amerigroup Iowa is not accepting any additional members at this time. This also includes all new IA Health Link members. In the future members will be able to choose from multiple MCOs. Members will be notified when that choice is available. 
 
AmeriHealth Caritas’ members will transition to UnitedHealthcare effective December 1, 2017. Learn more by reading the sample member letter, the Press Release and the FAQs below.   
 

FAQ for Members

FAQ for Providers

Updated information will be posted as it is available. Please check back regularly.

 
Managed Care Organization Provider-Specific Contact Information
Amerigroup Iowa, Inc.
Phone: 1-800-454-3730
AmeriHealth Caritas Iowa, Inc.
Phone:  1-844-411-0579
UnitedHealthcare Plan of the River Valley, Inc.
Or contact your current contract manager
Phone: 1-888-650-3462

To view member-specific contact information, please go to MCO Member-Specific Contact Information.