IA Health Link Member Resources

Member Materials

General IA Health Link Resources
Annual Choice Period Materials - IA Health Link Only
Annual Choice Period Materials - IA Health Link and Dental Wellness Plan
New Member Enrollment Materials
Process Flow Charts

MCO Resources

Find a Provider in Your MCO's Network 
Non-Emergency Medical Transportation (NEMT)  

Each of the MCOs have selected a transportation vendor. Contact your MCO's NEMT broker at the numbers below to schedule a ride: 

Amerigroup Iowa Inc. 
Logisticare: 1-844-544-1389

UnitedHealthcare Plan of the River Valley, Inc.
MTM: 1-888-513-1613

Iowa Medicaid Member Services (Monday to Friday from 8 a.m. to 5 p.m.)
1-800-338-8366 (Toll Free) 
515-256-4606 (Des Moines Area)
515-725-1351 (Fax)
For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking, call Relay Iowa TTY at 1-800-735-2942.
Llame al 1-800-735-2942, a Relay Iowa TTY (teléfono de texto para personas con problemas de audición, del habla y ceguera) si necesita asistencia telefónicamente.