Medicaid Resource Library

The IME is the division of the Iowa Department of Human Services that administers the Medicaid program. The IME Contracts Resource Library contains information about current and expired requests for proposal (RFPs).

Medicaid Programs

Click on program title for more information.

Member Resources

Call Center Guide: Where to Call for Help

Department of Human Services (DHS) Customer Service Call Center
To report changes such as:
  • Address
  • Birth of a Child
  • Lost Paperwork
  • Employment Starts or Ends
Toll Free: 1-877-347-5678
Monday - Friday; 7 6 p.m.

How To Apply?



What Services Are Available?

IMPORTANT: Not everyone who gets Medicaid is eligible for all services. Ask your health care provider or call Member Services if you have questions.

Who Receives Medicaid?

Medicaid is a health insurance program based on income. In addition to meeting certain income levels, you need to meet specific eligibility requirements to receive Medicaid coverage. The following are some of these general requirements:


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Medicaid Member Services