Medicaid Town Halls

Town Hall

Iowa Medicaid holds monthly virtual town hall meetings with providers and members to gather feedback on the current state of the program and how to improve.

Iowa Medicaid also plans to use these town hall meetings to share information on current and future program projects and improvements.

A separate town hall meeting is held for providers and members on the fourth Thursday of each month, unless noted below. Advance registration is encouraged, but not required. Login information for the virtual meetings will be shared on the day of the event to ensure the Department has enough virtual spots to accommodate all guests.

Send specific questions to: IMETownHall@dhs.state.ia.us [1]

Iowa Medicaid Town Hall Meetings for Providers and Members
Schedule:	The fourth Thursday of the month.
Next Town Hall:	Thursday, June 30, 2022
Provider Town Hall Meeting	4:00 to 5:00 PM: Agenda [2] Escalations Guide [3] Zoom Link: https://www.zoomgov.com/j/1613659724?pwd=ZjZMUXozRjBtUXlDV1J6R1B3dDQvZz09 [4] Meeting ID: 161 365 9724 Passcode: 784682
Member Town Hall Meeting	5:00 to 6:00 PM: Agenda [5] Escalations Guide [3] Zoom Link: https://www.zoomgov.com/j/1610220965?pwd=R2FOd3BlemlOdlYwaVRkazhVRDFIZz09 [6] Meeting ID: 161 022 0965 Passcode: 472356
REGISTER NOW:	Provider Town Hall Registration [7] Member Town Hall Registration [8]
Future Meeting Dates:	Thursday, July 28, 2022 Thursday, August 25, 2022 Thursday, September 22, 2022 Thursday, October 27, 2022
Questions and Answers:	Provider Questions and Answers [9] Member Questions and Answers [10]

Members who need assistance with registration, may contact IME Member Services at
1-800-338-8366.

These are virtual meetings, but there is a call-in option available for those unable to stream live video.

Previous Meetings

Links to meeting recordings are posted below, the link will take you to a website that requires a passcode to view the meeting. This pascode is listed immediately after the link to the recording for each meeting. Please note passcodes are case sensitive. The Department recommends opening up the recording link in a new tab or window and then copying and pasting the passcode from this page.

2022 Town Hall Meetings

June 30, 2022 Meeting -- Provider Meeting Agenda [2] -- Provider Town Hall Recording (to come) -- Member Meeting Agenda [5] -- Member Town Hall Recording (to come) -- Escalations Guide [3]

May 26, 2022 Meeting -- Provider Meeting Agenda [11] -- Provider Town Hall Recording [12] (Passcode: =k3yDe77) -- Member Meeting Agenda [13] -- Member Town Hall Recording [14] (Passcode: +6GVZ.ju) -- Medicaid 101 [15]

April 28, 2022 Meeting -- Provider Meeting Agenda [16] -- Provider Town Hall Recording [17] (Passcode: 40%K1&!I) -- Member Meeting Agenda [18] -- Member Town Hall Recording [19] (Passcode: 38aWB=nA) -- Survey Results [20]

March 24, 2022 Meeting -- Provider Meeting Agenda [21] -- Provider Town Hall Recording [22] (Passcode: ET@k.F5y ) -- Member Meeting Agenda [23] -- Member Town Hall Recording [24] (Passcode: yGaP5$*r)

February 24, 2022 Meeting -- Provider Meeting Agenda [25] -- Provider Town Hall Recording [26] (Passcode: b&=+t2J^) -- Member Meeting Agenda [27]-- Member Town Hall Recording [28] (Passcode: e3c.Bzn=)

January 27, 2022 Meeting -- Provider Meeting Agenda [29] -- Provider Town Hall Recording [30] (Passcode: w.*p4w^@) -- Member Meeting Agenda [31] -- Member Town Hall Recording [32] (Passcode: 7?an*=aQ)

2021 Town Hall Meetings

December 16, 2021 Meeting -- Provider Meeting Agenda [33] -- Provider Town Hall Recording [34] (Passcode: =6u37JQ0) -- Member Meeting Agenda [35] -- Member Town Hall Recording [36] (Passcode: 8F!N5&sd)

November 17, 2021 Meeting -- Provider Meeting Agenda [37] -- Provider Town Hall Recording [38] (Meeting starts around 14:25 mark) -- Member Meeting Agenda [39] -- Member Town Hall Recording [40] (Meeting starts around 12:00 mark)

October 28, 2021 Meeting -- Provider Meeting Agenda [41] -- Provider Town Hall Recording [42] -- Member Meeting Agenda [43] -- Member Town Hall Recording [44] -- Medicaid Strategic Plan Presentation [45]

September 23, 2021 Meeting -- Provider Meeting Agenda [46] -- Provider Town Hall Recording [47] -- Member Meeting Agenda [48] -- Member Town Hall Recording [49]

August 26, 2021 Meeting -- Provider Town Hall Recording [50] -- Member Town Hall Recording [51]

IME Listening Sessions

Provider Listening Sessions:
Session Theme:	Date And Time	Session Recording:	Notes from Session:
Durable Medical Equipment	Thursday, January 6, 2022 1:00 PM - 2:30 PM	Recording [52] Passcode: 8aDc4*xb	Durable Medical Equipment Notes [53]
Provider Enrollment and Credentialing	Thursday, January 13, 2022 3:00 PM - 4:30 PM	Recording [54] Passcode: %*6Msd!!	Provider Enrollment and Credentialing Notes [55]
Managed Care Request for Proposal (RFP)	Tuesday, January 18, 2022 3:00 PM - 4:00 PM	Recording [56] Passcode: 7en5=bNG	Managed Care RFP Presentation (Notes to come) [57]
Prior Authorizations	Thursday, February 10, 2022 3:00 PM - 4:00 PM	Recording [58] Passcode: %e2m7qyL	Prior Authorization Notes [59]
School Based Services	Thursday, February 17, 2022 3:00 PM - 4:30 PM	Recording [60] Passcode: 6&rCiqdP	School Based Services Presentation (Notes to come) [61]

These are virtual meetings, but there is a call-in option available for those unable to stream live video. The meeting will be held using Zoom; login information will be sent to registered attendees the week of the meeting.

Member Listening Sessions
Session Theme:	Date and Time:	Registration Link:	Recording:	Notes/Presentation:
Managed Care RFP	Tuesday, January 18, 2022 4:00 PM - 5:00 PM	See Recording	Recording [62] Passcode: 7yBcY=B9	Managed Care RFP Presentation [63]
Long-Term Services and Supports (LTSS) Community Based Case Management (CBCM)	Thursday, January 20, 2022 3:00 PM - 4:30 PM	See Recording	Recording [64] Passcode: KxI2B1D=	LTSS CBCM Notes [65]
Maternal Health	Wednesday, February 9, 2022 3:00 PM - 4:30 PM	See Recording	Recording [66] Passcode: W@6%MuBZ	Maternal Health Notes [67]
Transition Aged Services	Tuesday, February 15, 2022 3:00 PM - 4:30 PM	See Recording	Recording [68] Passcode: MD.p543n	Transition Aged Services Notes [69]
Natural Supports	Tuesday, February 22, 2022 3:00 PM - 4:30 PM	https://www.tfaforms.com/4954965 [70]	Recording [71] Passcode: Cf92B@=#	Natural Supports Notes [72]

Members who need assistance with registration, may contact IME Member Services at 1-800-338-8366.

To subscribe to this page's updates, please Log In [73].