Refugee Services

Mission: Through dedicated service and statewide coordination the Bureau of Refugee Services empowers all refugees to meet their goals as they enrich Iowa.

Refugee Services are funded by the U.S. Department of Health and Human Services, Office of Refugee Resettlement. Services are available to refugees who have been in the United States for less than 60 months.

Since 1975, the Bureau of Refugee Services has been working with the U.S. Department of State to assist refugees from other countries escape persecution and resettle in the United States. Through a wide array of services, we are able to help refugees and communities adapt to the challenges they are facing.

The Bureau provides a variety of employment related services to refugees living in Iowa. Employment services are designed to enable refugees to obtain employment and to improve their employability or work skills. To learn what services are available to refugees, visit the ‘Services' webpage.

Learn more by viewing the Frequently Asked Questions.

If you are looking for information about the Bureau including our history and other facts, go to the 'History' webpage.
Want to help out? If you would like to assist with resettling newly arriving refugees or have items to donate to refugee families, visit the 'Volunteer' webpage.
Refugee Services (Monday to Friday from 8 a.m. to 4:30 p.m.)
1-800-362-2780 (Toll Free) 
515-875-5600 (Des Moines Area)
If you are an employer with job opportunities and are looking to hire good, reliable workers, please call 515-875-5615. See how the Bureau of Refugee Services may be able to meet your needs.