Summer P-EBT was a temporary United States Department of Agriculture (USDA) food benefit that provided extra support to Iowa families with children who were approved for free or reduced-price school meals. All 2023 Summer P-EBT benefits have been issued. The deadline to request research into missing benefits ended at 4:30 p.m. on 10/31/23.
Frequently Asked Questions (FAQ)
To find more information, read the P-EBT FAQs in English or Spanish.
P-EBT Customer Service Center
The P-EBT Customer Service Center can answer general P-EBT questions and change the address where a P-EBT replacement card can be sent.
P- EBT Customer Service Center contact information:
- Call 515-420-6048 and leave a message to receive a call back.
- NOTE: Direct all questions about eligibility for free or reduced-price school meals to the child’s school.
Help with the Actual Benefit Card
The EBT Customer Service can:
- Activate a P-EBT card
- Replace a lost or stolen card
- Check your balance
- Access benefit purchases and issuance
EBT Customer Service contact information:
- 800-359-5802
- Available 24/7
Online EBT card help:
- Visit www.connectebt.com.
- You can access a child’s P-EBT card information on the Connect EBT app or on the web at connectebt.com. Download the Connect EBT app to your mobile phone. Available for IOS and Android.