ClickPay

 You have the option to pay your child’s Hawki premium online using HHS' web application called ClickPay, which is administered through U.S. Bank. 

  • Existing online Hawki payers can use the same U.S. Bank username and password that they had when using E-Pay.
  • Effective, October 21, 2019, existing users will need to setup recurring payments again. You will be limited to 12 recurring payments going forward.

New online customers can register for an account at any time.

When making a payment using ClickPay, you will need:

  • A bank account and a valid email address.
  • Your Hawki statement number
  • The case number
  • The member ID number of one child within the family.
  • Both the statement number and the case number can be found on the Hawki Billing Statement you received in the mail.
  • Contact Hawki Member Services at 1-800-257-8563 if you need assistance.
  • The member ID number is not on the statement, but can be found on the child’s Managed Care Organization (MCO) ID card. 
  • Users will need to fill out this information each time they make an online payment unless they setup recurring payments.

You can make a one-time or recurring online payment. You will get an email from U.S. Bank confirming your payment.  It may take Hawki up to two business days to process your online payment.

Things to Note

  • Premium payments made using ClickPay can only be withdrawn from a checking or savings account.
  • We are not able to process debit or credit card payments.
  • You are limited to 12 recurring payments. It is your responsibility to setup recurring payments again after 12 months or stop your recurring payment when your premium obligation or enrollment in the Hawki program ends.
  • Online payment is optional. HHS will continue to accept Hawki premium payments via the mail. Please mail your payment to:

Treasurer State of Iowa – HAWKi
PO Box 850258
Minneapolis, MN 55485-0258

For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking, call Relay Iowa TTY at 1-800-735-2942.

Llame al 1-800-735-2942, a Relay Iowa TTY (teléfono de texto para personas con problemas de audición, del habla y ceguera) si necesita asistencia telefónicamente.